Posted: Mar 29, 2024

Assistant Director, Conference & Event Services (Student Services Professional IV)

Application Deadline: N/A

Assistant Director, Conference & Event Services (Student Services Professional IV)

Classificaiton: Student Services Professional IV

Department: Housing-Administration

Sub-Division: Student Engagement

Salary Range: Classification Range $ 5,732 - $8,176 per month(Hiring range depending on qualifications, not anticipated to exceed $5,732 - $6,343 per month)

Appointment Type: Ongoing

Time Base: Full Time

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM; Occasional early morning, evening and/or weekend hours. Must be available for campus and departmental emergency response, which may require returning to campus after hours, on weekends and on holidays.

About CSUF:

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary:

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

Housing and Residential Engagement provides residence hall and apartment style living for approximately 2,000 students that is safe, clean, and very convenient. We seek an exceptional individual to join our team as the Assistant Director, Conference and Event Services (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

In consultation with the Assistant Director of Administration and Conference Services, the Assistant Director of Conference and Event Services is responsible for coordinating and facilitating housing operations, which includes but is not limited to the following: marketing (e.g., emails, website, social media, etc.) and assessment of housing programs and services; recruitment, selection, training, supervision and evaluation of the Conference Services student staff and graduate interns; facilitation of academic year and summer conference services in collaboration with campus stakeholders (e.g., Vice President for Student Affairs Office, Student Affairs departments, academic colleges and departments, Procurement, Information Technology, Facilities Use Office, etc.); and coordination of department events (e.g., Fall in Love with Fullerton Day, Experience CSUF Day, Citrus Awards, Opening and Closing of the residential facilities, etc.). In addition, the Assistant Director, Conference and Event Services serves as the lead for the HEAT (Housing Events Action Team), and represents the department on campus-wide committees, initiatives, etc. Incumbent works independently, asserts initiative, and contributes broadly to the mission, vision and values of the Housing and Residential Engagement department. Assists the Associate Director of Residence Life with departmental planning efforts and operational tasks as needed and assigned. The Assistant Director serves in a second-level duty rotation and provides emergency response, crisis intervention and makes referrals as appropriate. Other duties as assigned.

Essential Qualifications:

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A Master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.

General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:

Housing administration and/or conference services experience along with a master's degree from an accredited college or university. Ability to effectively lead and oversee housing office student staff. Ability to cultivate and maintain a positive and productive working atmosphere in the department. Ability to develop cooperative relationships with other University departments. Ability to develop cooperative relationships with off­-campus housing resources such as vendors, conference guests, etc. Knowledge of workplace security and safety especially as it relates to live-­on, on­ call, after hours duty procedures. Ability to work independently, plan, organize, coordinate, and perform daily and long-­range activities. Ability to exercise initiative and establish priorities. Knowledge of department and University policies and procedures in order to effectively support the operation of the department. Ability to monitor departmental budgets. Knowledge of residential management system software applications.

Special Working Conditions:

Must be available for campus and departmental emergency response, which may require returning to campus after hours, on weekends and on holidays. Serves in a 2nd-level on-call duty rotation, provides crisis intervention and emergency response, and makes referrals as appropriate.

Application Deadline: Apr 11, 2024 (9:00 PM)

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