Posted: Apr 2, 2024

Student Success Coordinator - Special Resource Center

El Camino College - Torrance, CA
Salary: $6,350.00 Monthly
Application Deadline: Apr 9, 2024

El Camino College


Student Success Coordinator - Special Resource Center

Req: C2324-014

Division: Special Resource Center

Close Date: TUESDAY, APRIL 9, 2024 AT 3:00 P.M.


Complete job description and application available online at:



Under the direction of an assigned administrator, the Student Success Coordinator determines eligibility for a cohort-based program and provides guidance, services, access to resources, program activities, development opportunities, and a network of support to promote student academic success, enrollment persistence, and overall achievement of personal and professional career goals particularly for educationally disadvantaged, underrepresented, and/or underserved students. Leads, trains, and provides work direction to other program staff on a variety of projects, initiatives, and during special events.


This position will be responsible for hiring, supervising and evaluating student workers and temporary employees that work within various areas of the Special Resource Center; coordinating volunteers that provide Direct Service Provisions for students who are consumers of the Regional Centers and working with graduate/undergraduate students needing to complete hours working with students with disabilities.


**This position is contingent upon available categorical funding**



Oversees day-to-day office operations, administrative functions, program activities, and student services offered through a student success program. Hires temporary workers including students and/or volunteers, as needed, to support operations. Provides leadership, guidance, and supervision to temporary workers and other personnel working within the program. Develops work schedules and provides training in the delivery of services and activities. Writes performance evaluations and sets goals and work expectations. Advises supervisor on operational, administrative, personnel, and budgetary matters as needed.


Interviews individual students and reviews student data to determine program eligibility. Interprets, applies, and explains rules, regulations, requirements, and restrictions which may be sensitive, confidential, or complex in nature. Accepts or denies admittance into program providing alternatives or referrals as appropriate. Maintains detailed notes on all student interactions.


Reviews early alerts and student files regularly to ensure eligibility is maintained within program-defined requirements. Analyzes academic progress to confirm if proceeding in accordance with student education plans. Determines if additional support or resources are needed. Intervenes as necessary to connect students with specific staff, faculty, or departments to ensure academic success and continued enrollment.


Performs a wide range of administrative duties to ensure student and program reports, records, and other materials are complete and accurately maintained according to relevant policies, procedures, laws, and regulations. Compiles data from various sources and updates District, program, and other databases/systems to track student cohorts, demographics, budget expenditures, and other program-related information. Adheres to budget guidelines and analyzes funding allocations for cost effectiveness and alignment with program services. Prepares reports for internal and external use. Completes and submits required administrative paperwork in a timely manner.




Education and Experience:

Bachelor's degree in social work, psychology, sociology or closely related field and three (3) years of progressively responsible work in student services or related student success program.



Experience working with outside agencies such as Department of Social Services, Department of Rehabilitation, and the Regional Centers.

Experience assisting students with orientation, enrollment, registration, and transition process to other educational institutions, High School Transition and industry partner services.

Experience with college & community outreach, including small & large group presentations.

Working with students with disabilities.

Bilingual in Spanish



Knowledge/Areas of Expertise:

Demonstrated experience and commitment to equity, diversity, and inclusion.

Experienced in providing effective guidance, assistance, advisement and services to students.

Experienced in advanced participant tracking and report writing methods and techniques.

Experienced in assisting students from multicultural, multiethnic, and underserved populations.

Experienced in using tact, patience, and courteousness in dealing with sensitive situations.



Ability to communicate clearly and effectively, both orally and in writing.

Ability to develop and maintain complex budgets.

Ability to make appropriate referrals to District or community services.

Ability to organize, evaluate, and compile data for various governmental agencies.

Ability to design, develop and revise policies, administrative procedures, forms, and manuals.

Ability to establish and maintain cooperative and effective working relationships with others.

Ability to plan and organize work for self and others.

Ability to meet schedules and time lines.



Office setting.

Extensive computer/data entry work.

Extensive hours exchanging information in-person, on the telephone, and via email.

Extended periods of standing and/or sitting.

High volume of telephone usage.




SALARY: Starting salary is $6,350 per month. Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis. Salary increases are granted on the first day of the month following each year of service, until Step F is reached ($8,165 monthly).


Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).



This is a full-time, twelve-month classified position and is contingent upon available categorical funding. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive work days. This position requires the candidate to work on-grounds and work a flex schedule as needed.


Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.



Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (



Health, Life, Dental and Vision Insurance

The College provides a diversified insured benefit program for all full-time employees, including medical, dental, vision and life insurance. Dependent medical, dental, and vision insurance is available, toward which both the College and the employee contribute.


Sick Leave and Disability

Paid sick leave is granted equal to one day for each month of service. Sick leave days may be accumulated indefinitely. Rather than State Disability Insurance.



Public Employees Retirement System (PERS) and Social Security. Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.