2024-3080: Assistant Director, Admissions Systems and Operations

Overview:
The Assistant Director provides assistance for functions related to data integrity, maintenance, and systems support, and helps develop, maintain and enhance the operations of Admissions systems and related application systems. This position is responsible for developing and maintaining system data integrations ensuring synchronization between various admissions platforms and databases. Works closely with the Admissions team to analyze data, develop processes and workflows for continuous improvement to admissions lifecycles, activities and processes at the University. Uses tools to acquire, manage, manipulate and create reports required to assist and inform operations and the Admissions leadership team.

Operations places a high priority of the use of technology as a tool to enhance productivity and efficiency throughout the entire Enrollment Management division, and works to foster significant collaborations and partnerships within the University to ensure focus on enrollment and retention goals.

At Salem State University, your success and support are our top priorities. We offer a collaborative and inclusive workplace that celebrates diversity and empowers you to excel. As part of a team at the Commonwealth’s Civic Engagement University, you’ll be equipped to make a real difference in the lives of our students and the community. We are proudly emerging as a Hispanic and minority-serving institution committed to advancing social justice and equity. Join us and be a part of a vibrant community where your work truly matters.

Required Qualifications:

1. Associate's degree in Information Systems, Computer Science or related field AND five years of systems/programming experience; OR, Bachelor's degree in Information Systems, Computer Science or related field AND three years of systems/programming experience.
2. Strong and demonstrated knowledge of system specification standards and applications programming in a higher education admissions or enrollment environment.
3. Significant experience and proficiency with virtual database management, CRM, and document imaging (PeopleSoft Campus Solutions, Salesforce, and Hyland OnBase preferred).
4. Proficiency in data integration tools and external file mapping, layouts, and loads (ETL, extract, transform and load).
5. Strong organizational skills. Ability to manage multiple projects simultaneously.

Preferred Qualifications:

1. Experience with managing continuous improvement and a demonstrated growth mindset with the ability to maintain the highest standards of stewardship.
2. Expertise in investigating and analyzing broad administrative issues, with the ability to anticipate and address problems proactively.
3. Excellent oral and written communication skills, with the ability to interpret, organize, and present complex information clearly and proven capability to train others on new skills and procedures, and effectively communicate technical concepts to non-technical audiences. 
4. Strong systems background as a high-end user or developer, with the ability to analyze data requirements, research data availability and make informed recommendations using knowledge of the principles, practices and procedures of higher education and data integration.
5. Ability to quickly learn new software features and modules necessary to master all facets of this position, with the ability to work independently while using sound judgement in accordance with university, federal and state regulations.
6. Experience in managing numerous demands, researching and developing policies and providing leadership and training.
7. Demonstrated ability to work effectively in a team, fostering a collaborative environment and maintaining harmonious relationships, with a commitment to working in a multicultural, multiracial environment with persons of diverse backgrounds.
   
   

Working Conditions:

This is a primarily on-site, in-person position in Salem, MA with on-campus, in-person responsibilities and occasional evening and weekend work for admissions events, emergencies, and project deadlines.

Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5-10 pounds.

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email [email protected].

Application Instructions:

Please apply online and attach resume and cover letter.

Employment is contingent upon a completed background and CORI check satisfactory to the university. 

This position is not eligible for H1B visa sponsorship.

EEO Statement:
Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.

Please Note: If there is no application deadline associated with a position, it may be removed at any time and additional applications will not be accepted.