Senior Systems Analyst

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

Under the supervision and direction of the Director of Enterprise Info. Systems, the Senior Systems Analyst is responsible for providing computer information systems for MATC’s administration departments including but not limited to Finance, Human Resources, Admissions, Registration/ Academic Records and Financial Aid.  Regularly interfaces directly with administration departments to complete projects.  Responsibilities include analysis, design, configuration, and documentation of computer applications. Serves as project leader to guide systems through programming, testing, and implementation; investigates, and recommends software for purchase; provides support and leadership through implementation. Provides continuous maintenance and troubleshooting support for Tier 2 IT systems for users.

• Assists the campus community in prioritizing and scheduling projects by providing project management, including feasibility studies, resource allocation, and ensuring open dialogue with administrative leadership.
• Collaborates with users in departments that obtain new applications by understanding the functions needed; analyzing current processing and procedures; and advising appropriate alternatives that computing needs.
• Provides automation of administrative tasks by designing computer applications which effectively perform those tasks.
• Develops instructions for programmers/analysts by creating detailed design specifications including system narratives, file layouts, screen layouts, report layouts, and program narratives.
  Effectively resolves complex problems by conducting a thorough analysis of the problems and employing appropriate strategies for resolution.
• Provides continuity of leadership, management, and support for the Management Information Systems group by assuming the duties and responsibilities of the Manager of Enterprise Applications during absences and provides system support for systems during the absence of the assigned Senior Systems Analysts.
• Assists in the formulation of implementation strategies for new applications and computer technologies used by programmers, programmer/analysts, and systems analysts by leading the evaluation and testing and providing those results to IT Administrators.
• Assists with special projects by performing functions such as collecting information, conducting research, writing reports, and providing analysis and evaluations of various areas including personnel staffing and technologies.
• Contributes to the development of policies and procedures by serving on appropriate committees and supporting the missions of the department and the institution.
• Performs quality control checks during software updates.
• Contributes to the overall success of the many proprietary Ellucian modules and interfaces by participating in the design process and providing support for users of the system.
• Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as required by the IT Administration when provided.
• Contributes to the overall success of Information systems by performing all other duties as assigned by collaborating and teaming with other analysts where necessary. Work closely with external vendors to help resolve application issues; build and maintain vendor relationships.
• Willing to learn and apply modern, cloud-based technology skills, ability to research emerging trends and adopt modern technologies in solutions. May mentor more junior staff and provide guidance and direction on work assignments.
• Performs other related duties when applicable or available for the efficient operations of the division.

Required Education: Bachelor's degree or the equivalent is required. 

Preferred Education: Bachelor’s degree in a computer-related or information systems field is preferred.

Required Experience:

Four (4) years of enterprise-level experience in one or more of the following areas is required: a) project management methodologies of information technology, b) systems analysis, software engineering or software development, or c) database and/or web application programming with fluency exhibited in at least three of the following: UniData, UniBasic, UniQuery, SQL, Business Objects, HTML, JavaScript, VB Script, PHP, Restful API, XML, CSS, Java, C#, Microsoft SSMS, or similar languages/tools.

Three (3) years of experience in the design of major business computer systems or implementation and/or management of major software systems is required.

One (1) year of project lead experience is required. Experience with RDBMS and SQL, web development, and technology security issues are required. Experience in the design and programming of computer applications in a team-oriented environment is required. 

Preferred Experience:

More than two (2) years of implementation experience or as an IT project lead for a systems implementation project in an educational environment or any equivalent combination of experience and training. Work experience in higher education specifically in Student Admissions, Registration /Academic records modules is preferred.

COMPETENCIES

• Cultivates innovation
• Optimizes work processes
• Ensures accountability
• Collaborates
• Interpersonal savvy
• Communicates effectively
• Instills trust
• Customer focus
• Action oriented
• Values differences

• Self-development
• Compassion

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge and experience in SQL environments; programming in such languages as C#.
• Knowledge and experience working with Ellucian Colleague products/components including UI, E-Commerce, Portal, Self Service, Student Planning, and Mobile.
• Knowledge and experience with Colleague Studio, UniData, and Microsoft SQL Server.
• Knowledge of client side development using JavaScript, JQuery, HTML5, and CSS.
• Excellent verbal and written communication skills and proficiency in writing technical specification documents. 
• Strong technical skills and current technical knowledge.
• Ability to maintain confidentiality in regard to information processed, stored, or accessed by the systems.
• Ability to work effectively with a variety of constituencies (e.g. vendors, contracted consultants, etc.) possessing a wide range of technical knowledge. 
• Ability to effectively manage multiple, complex information systems projects concurrently.
• Ability to effectively apply interpersonal, customer service, organizational, and team-building skills.
• Ability to develop knowledge, respect, and skills to engage with those of other cultures or backgrounds.
• Ability to work independently on multiple projects, meets all deadlines, and coordinates activities to achieve specific funding and institutional goals and objectives. 
• Ability to establish and maintain effective working relationships with other staff, employees, students and the general public.

Start Date
This position supports the Information Technology Division and is available to start as soon as possible.

Hours
This position is a 1.0 FTE or 40 hours per work week. Hours are Monday through Friday from 8am - 4:30pm.

Salary
Salary is listed to the midpoint of the salary range and is based on the 2023/2024 rates and are determined by years of experience credit and internal salary equity.

Application Materials
Along with your completed applications, please upload a resume, cover letter and proof of education (transcript, copy of diploma/degree etc.)  Education will be formally verified prior to offer.

Interviews
Selected candidates will be invited to interview for this position after the application close date.