Student Accounts Analyst (Administrative Analyst/Specialist - Non-Exempt)
Student Accounts Analyst (Administrative Analyst/Specialist - Non-Exempt)
Classificaiton: Administrative Analyst/Specialist - Non-Exempt
Department: Student Business Services
Sub-Division:
Salary Range: $3,879 - $4,300 per month
Appointment Type: Ongoing
Time Base: Full Time
Work Schedule: Monday – Friday, 8:00 AM – 5:00 PMTelecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Job Summary:
It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University's mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
Student Business Services is part of the Division of Administration and Finance. We operate as our university's cashiers and collect, allocate, and safeguard funds between students, banks, other departments, and various external sources. Account specialists are available to offer private consultation and personalized meetings to find payment solutions. Our customer service centers are ready to answer inquiries about student financial accounts and other related issues. We seek an exceptional individual to join our team as the Student Accounts Analyst (Administrative Analyst/Specialist - Non-Exempt). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity.
Under general supervision, the Student Accounts Analyst is responsible for a wide range of general and/or specialized administrative duties. The work is administrative and analytical in nature covering operational policy and program research, analysis, reporting, and evaluating for effectiveness of the program or improvement to operational policies or procedures. Independently administrate the Third-Party contract program. Process stop payment/void applications. Handle refund requests from students and different departments within campus. Process and reconcile stale dated checks and escheatment. Send outstanding check reminders and process Franchise Tax Board (FTB) reports. Reverse and repost write offs. Analyze information from Wells Fargo Bank, Transact and other sites. Run reports in Wells Fargo Bank; process Wire Transfers/Automated Clearing House (ACH) payments, ACH/check returned item chargebacks, and direct deposit rejects. Process credit card disputes and scholarships for awarding. The Student Accounts Analyst will act as the coordinator for the Refund Appeals Committee with the ability to process emergency loan checks. Coordinate and administrate International Program Study Abroad. Independently perform complex monthly reconciliations and analyze and provide a complex breakdown of accounts to students, faculty and staff. Provide excellent Customer Service. In addition, participate in Compliance Management System (CMS) and/or other software implementation testing. Other duties as assigned.
Essential Qualifications:
Bachelor's degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs. Working knowledge of the general practices, program or administrative specialty. Basic knowledge of and the ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit or administrative specialty. Knowledge of and the ability to apply basic methods and procedures used for research and statistical analysis. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to make independent decisions, exercise sound judgment, handle multiple priorities, and organize and plan work assignments. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain cooperative working relationships.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
Preferred Qualifications:
Equivalent of two years of general office, clerical, or financial record-keeping experience; Excellent reading, writing and verbal communications skills; Microsoft Word, Excel, Transact, PeopleSoft Financials and Student Administration knowledge desired. Ability to review financial documents for accuracy and completeness. Compute and post figures rapidly and accurately, maintain files and records, identify, trace and correct errors. Ability to follow directions, interpret, and apply written rules and regulations. Establish and maintain effective working relationships with others. Ability to apply accounting procedures and practices to the analysis of accounting problems, analyze and interpret accounting data. Prepare clear and accurate financial systems reports and utilize problems solving techniques in finding solutions to accounting problems. Understand and apply applicable rules, regulations, policies and procedures. Work independently and make sound decisions and recommendations regarding accounting activities. Read and write English at a level appropriate to the position.
Special Working Conditions:
https://www.fullerton.edu/civilrights/index.html#box5
Ability to work in a high volume and demanding environment with interruptions. May require prolonged periods of sitting at a computer terminal with repetitive hand and arm movements.
Additional Information:
California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University's strategic goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).
Application Deadline: Jul 31, 2025 (9:00 PM)
Apply online at: https://apptrkr.com/6391019
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