Enrollment Team Lead, Graduate and Professional Studies - Hybrid

Enrollment Team Lead, Graduate and Professional Studies - Hybrid

Posting Number: R0004092
Location: Mission Valley Campus - San Diego, CA

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.

Benefits:

We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Job Summary:
Are you a strategic leader who thrives on coaching teams and building strong student connections? Join our Enrollment team at Point Loma Nazarene University, where you'll guide Enrollment Counselors, drive recruitment success, and contribute to shaping the next generation of graduate and adult learners. This hybrid role offers both leadership and hands-on student engagement-perfect for someone passionate about both people and process.

Schedule: Hybrid (Eligible for hybrid once training period is completed with expectation of three times in-person)
Pay Range: $29.00 - $32.00 per hour

Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.

Internal Classification: Career Track - Manager, Job Level - 1

Job Status:
Full time

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Job Description:

What We're Looking For

• Proven ability to lead and coach small teams toward performance goals

• Experience designing and delivering onboarding and training programs

• Skill in tracking and analyzing team KPIs to inform strategic decisions

• Ability to collaborate with academic leadership and event coordinators

• Comfort navigating operational inefficiencies and driving improvements

• Demonstrated capacity to foster a collaborative and positive team culture

• Willingness to represent the enrollment team on cross-functional task forces

• Familiarity with higher education recruitment cycles and CRM systems

• Ability to coordinate interdepartmental initiatives to ensure alignment

• Strong grasp of enrollment trends and mission-driven communication

What You'll Be Doing

• Supervising 2-4 Enrollment Counselors with regular feedback and support

• Leading training initiatives for consistent team development

• Monitoring enrollment performance metrics for individuals and the team

• Communicating enrollment forecasts in New Student Review meetings

• Partnering with directors to ensure successful enrollment events

• Managing a portion of prospective student engagement directly

• Advising students on admissions, financial aid, and application processes

• Recommending applicants for program admission based on evaluation

• Participating in marketing and recruitment events as a program rep

• Supporting administrative and applicant services during peak times

Qualifications

• Two years of enrollment, admissions, or related higher education experience; leadership experience strongly preferred.

• Bachelor's degree required

• Highly motivated with enthusiasm for marketing academic programs

• Strong verbal and written communication skills, including public speaking

• Exceptional attention to detail and time management skills

• Ability to work independently and manage tasks under pressure

• Proficiency in computer tools that support marketing and admissions

• Excellent interpersonal skills with internal and external stakeholders

The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.

• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's Community Life Covenant.

Physical Requirements

• Sitting for periods greater than one hour. Use of computer equipment: computer keyboard, mouse, and monitor.

• Vision to read documents, e-mail, other correspondence, and reports on paper and a computer monitor.

• Ability to communicate effectively with others in person and by phone.

• Will also stand, stoop, push, pull, and lift to 10 lbs throughout the day.

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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.

Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.

Apply online at https://apptrkr.com/6671582

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