Financial Aid Officer, Graduate and Professional Services - Hybrid
Financial Aid Officer, Graduate and Professional Services - Hybrid
Posting Number: R0004260
Location: Mission Valley Campus - San Diego, CA
PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God's kingdom. We therefore encourage applications from culturally diverse candidates.
Benefits:
We are pleased to offer attractive benefits and resources. This includes benefits such as health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.
Job Summary:
PLNU seeks a dedicated, organized team member to support and grow within the Financial Aid team in the Graduate and Professional Studies Student Financial Services office. You will be a positive teammate who takes direction, shows initiative, and works independently. You are a fast learner who excels at repetitive tasks in a fast-paced environment while maintaining accuracy. You are willing to support and collaborate with the One-Stop Financial Counselors to help students and families navigate the complex process of applying for financial assistance. This role works behind the scenes, processing financial aid, to help students' educational dreams become a reality.
This position is eligible for a hybrid-flex work arrangement, with both in-person (Mission Valley Campus, 2-3 days a week, and occasional trips to the Point Loma campus) and remote work.
Salary:
Pay range $24.00 - $25.00 per hour
Actual salary offered is determined by the candidate's experience, education, skills, and other factors, including internal equity and university funding resources.
Job Status:
Full time
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Job Description:
What We're Looking For:
• Experience and knowledge of federal and state financial aid processes, although it is not required.
• Ability to effectively utilize Google Workspace, Microsoft Word, and Excel in daily operations.
• Self-motivated and able to work with regular check-ins and supervision from department leaders or teammates, communicating progress and updates.
• Keen eye for detail with a commitment to high-quality work.
• Thrives in fast-paced environments with fluctuating priorities and heavy workloads.
• Demonstrates excellent communication and analytical abilities, navigating complex or sensitive situations with professionalism.
• Knowledge and experience in working with a diverse population are preferred.
What You'll Be Doing:
• Reviewing, evaluating, and verifying federal financial aid applications and all submitted documentation to ensure accuracy and equity.
• Performing file verification, packaging, awarding, and revisions of financial aid program funds.
• Making recommendations to the Director on financial aid office policies and procedures, and on forms development and modifications.
• Assisting with audits, reconciliations, and federal and state reporting as needed
• Attending seminars, workshops, and conferences to stay current on legislation regarding student financial aid programs
• Working independently and in group settings
• Assisting with or presenting at financial aid information sessions for prospective students, parents, and community groups
• Working closely with GPS One-Stop Financial Counselors, Student Financial Services, Student Success Counselors, and Records to facilitate effective communication and service delivery.
Qualifications:
• High school diploma or equivalent required
• Preferred higher education or at least one year of direct experience in financial aid.
• Knowledgeable in financial aid: Federal Title IV and state regulations governing financial aid programs, packaging procedures, and problem resolution
• Ability to exercise professional judgment regarding extenuating circumstances and policy interpretation
• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU's https://drive.google.com/file/d/1ZmOTNAu3LrAlvCmTrjPilgwdBZBBFlRz/view?usp=sharing.
• The job offer is contingent on the successful completion of a background check. PLNU will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.
Physical Requirements:
• Work is primarily sedentary and may require prolonged sitting
• Use of computer equipment: computer keyboard, mouse, and monitor
• Vision to read documents, e-mail, and other correspondence, and reports on paper and a computer monitor
• Ability to communicate effectively with others in person and by phone.
• Will also stand, stoop, push, pull, and lift up to 10 lbs. throughout the day.
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At PLNU, we believe in pursuing calling together. Deep and meaningful relationships between students, faculty, and staff is vital in nurturing our shared community and expressing God's love. We are looking for enthusiastic candidates to join us in empowering our students to reach their greatest personal, spiritual and professional potential.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures.
Apply online at https://apptrkr.com/6988406
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